Where do you ship to?

We currently ship to selected countries within Europe. Available shipping destinations are shown at checkout.

How long does delivery take?

Delivery times vary depending on your location and shipping method. Estimated delivery times are displayed during checkout.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order size.

Is the packaging discreet?

Yes. All orders are shipped in plain, unbranded packaging with no indication of the contents.

Can I track my order?

Yes. Once your order has shipped, you will receive a tracking number by email.

Can I update my shipping address after placing an order?

Shipping details can only be updated before the order is shipped. Please contact customer support as soon as possible.

What should I do if my package is delayed?

If your package is delayed, please check the tracking information first. If the issue persists, contact our customer support.

What if my package is marked as delivered but not received?

Please contact us promptly so we can investigate with the carrier.